Instant replies, without being online
Answer customer questions about pricing, availability, and services automatically - so you don't have to be on your phone all day.
Official Meta Tech Provider
A
teammate
on
WhatsApp
that
gets
smarter
with
every
conversation
Teach it about your business, and it starts answering customers on WhatsApp. When it doesn’t know something, it asks you - remembers next time, and takes more off your plate over time.
Answers only from what you taught it
Review before customers see it
You're in control at every moment
Answered from your knowledge
Saved to your knowledge
Asks you before guessing
Works alongside you, not instead of you
Answers in your business tone
Learns from every update you make
Managed from within WhatsApp
New info replaces old info
Never makes up answers
Asks you when something is missing
Review before it goes live
No technical knowledge needed
The problem
Your phone never stops. Most of it is the same five questions.
Opening hours. Pricing. Availability. Directions. Returns. You know the answers by heart. Your customers keep asking at 8am, 10pm, Sundays. Every hour you spend typing is an hour you don't spend running the business.
0
of messages
are the same questions, every week
Hours, prices, availability - questions you've already answered a hundred times.
0
per week
lost to typing the same replies
On average, a single-owner business spends an extra workday on WhatsApp replies.
0
of customers
don't get a reply within 10 minutes
By the time you see the message, the customer has already moved on.
You didn't start a business to type the same four sentences a hundred times. Let someone reliable handle those - and pull you in only when it actually matters.
What is Answr
WhatsApp automation that actually understands your business.
Answr helps small businesses reply to customers automatically on WhatsApp, without losing control or relying on rigid chatbot flows.
Learns your business, not scripts
Unlike traditional chatbots, Answr learns from your business knowledge and improves with every interaction.
You stay in control
When it's not sure, Answr checks with you, answers the customer, and remembers for next time.
How it works
A teammate that earns trust before it takes over.
Three stages. Teach it, test it, turn it on. Every step happens in WhatsApp - no new platform to learn.
Step 01 / Teach
01
Teach it your business - in plain language.
Drop in your website, PDFs, price lists, or chat history. Or just type what's true: "shipping is 2–4 days, no refunds on sale items." Answr turns all of it into confirmed knowledge.
Works with Google Drive, Dropbox, Sheets, CRMs, and raw chat exports.
Answr · setup
Hi! I'm Answr. Drag in anything that describes how your business works.
price-list.pdf
Here's our price list.
Got it - 42 items, 6 service tiers. I'll also need your return policy. Link or paste?
shipping is 2–4 days. no refunds on sale items. exchange within 14 days.
✅ Saved. 3 rules confirmed. Ready to test.
Step 02 / Simulate
02
Simulate before you go live.
Run real customer questions through Answr and watch exactly how it replies. Adjust tone, correct mistakes, add nuance. Nothing touches a real customer until you're ready.
Tests run against your own WhatsApp - nothing public.Answr · simulation
🧪 Simulation mode. Ask me anything a customer might.
what are your hours on Sunday?
We're open Sunday 10am–6pm. Last entry at 5:30pm.
do you ship to Haifa same-day?
I don't know - want me to ask you when a real customer asks this?
yes, always ask
✅ Rule saved. I'll escalate same-day shipping questions.
Step 03 / Go live
03
Connect & hand off - keep full control.
Connect your WhatsApp Business number through Meta (free). Answr handles the repeats; if you jump into a chat yourself, it steps back for 24 hours. Pause anytime.
Official Meta Tech Provider
Answr · Meta setup
Connecting…
So Answr can receive and send messages to customers for your business, connect your WhatsApp Business number using this link: app.answrhq/connect…
Your number is linked to Answr successfully. Do you want Answr to start replying to customers automatically on WhatsApp?
Yes, turn it on
Your WhatsApp agent is now live and replying to customers automatically.
Dana: hi, is the blue sweater in M still in stock?
Answr → Yes, size M is available. Want me to hold one for you?
Dana: yes please!
🔔 Heads-up: Dana wants a hold on the M blue sweater. Reply yes/no here.
Scroll to continue
Step 01 / Feed your knowledge
01
Teach it your business - in plain language.
Drop in your website, PDFs, price lists, or raw chat exports. Or just type what's true: "Delivery 2–4 days, no returns on sale items." Answr turns it all into verified knowledge.
Works with Google Drive, Dropbox, Sheets, CRM systems, and raw chat exports.Step 02 / Simulate
02
Simulate before you go live.
Run real customer questions through Answr and watch exactly how it replies. Adjust tone, correct mistakes, add nuance. Nothing touches a real customer until you're ready.
Tests run against your own WhatsApp - nothing public.Step 03 / Go live
03
Connect & hand off - keep full control.
Connect your WhatsApp Business number through Meta (free). Answr handles the repeats; if you jump into a chat yourself, it steps back for 24 hours. Pause anytime.
Official Meta Tech Provider
The learning loop
Every correction makes it permanently smarter.
Answr isn't frozen automation. When it's unsure, you correct it once - and the next ten customers get the right answer automatically.
01 / ASK
Customer asks something new
Do you offer wholesale pricing for cafés?
02 / ASK YOU
Answr escalates - with context
Unsure: customer asks about wholesale. Reply here and I'll save it as a rule.
03 / LEARN
Your answer becomes knowledge
Wholesale starts at 50 units. Email wholesale@ for a quote.
Next time anyone asks - Answr replies instantly, from your own words.
Integrations
Plug in the tools you already use.
Point Answr at wherever your knowledge lives. It reads, indexes, and stays in sync.
+12
Why it's different
Most chatbots guess. Answr asks you.
A confident wrong answer costs you more than silence. Answr is built around the opposite philosophy: answer only when grounded, escalate when unsure.
Regular chatbots
- Answer anything - even when they shouldn't, inventing policies on your behalf.
- Require flow charts - complex "if-then" logic usually needs a developer.
- Don't update themselves - every business change is a manual rewrite.
- New platform to learn - another dashboard to maintain.
- Compete with you - keep replying even while you're already in the thread.
- Acts like a teammate - learns your knowledge and starts answering.
- Unsure? Asks you - sends a short TL;DR and waits for a one-line answer.
- Learns constantly - every correction becomes permanent knowledge.
- Nothing new to learn - everything happens inside WhatsApp.
- Steps back when you reply - 24-hour silence in threads you've joined.
The result: Answr doesn't replace you - it works alongside you. It replies from your knowledge, asks when needed, and learns every day. You stay in control; you save hours.
What owners say
Business owners getting their time back.
As a lawyer, I can't afford wrong answers. What surprised me about Answr is that it refuses to guess. If it's unsure, it escalates to me. Now it handles questions about fees, documents, and timelines - without compromising accuracy.
Eli G.
Managing Attorney
I was answering messages at dinner and on weekends. Answr now handles most of those conversations instantly. Customers get precise answers, and I only step in when something unusual comes up. I finally have my evenings back.
Sivan S.
Founder, Studio Boutique
Insurance is detail-heavy. Answr answers strictly from our approved explanations - when a question falls outside, it asks me first. That balance between automation and control is what makes it different.
David E.
Founder, Tkuma Insurance
Pricing
Pay only when it saves you time.
Start risk-free. Upgrade once it's already working for you.
1 Month Free
$0
Unlimited messages
- Smart assistant for customers on WhatsApp
- Active learning
- Test environment before you go live
- Knowledge import-documents, website, chats
- Basic support
Most popular
Unlimited
$149
/mo
Unlimited messages
- Everything in Free
- Unlimited messages
- Connect to external systems
- Built for businesses with a high volume of inquiries
No credit card. Cancel anytime in one click. Your knowledge stays yours.
FAQ
What to know before you get started.
What does day-to-day use look like?
Answr answers the repetitive stuff on WhatsApp from your confirmed business knowledge, and pulls you in only when it's unsure - sending a short TL;DR and a direct question so you can decide once and move on. Correct it in plain language; corrections become confirmed knowledge. You can pause auto-replies anytime.
What happens if I jump into a customer conversation myself?
When Answr sees an owner reply in a thread within the last 24 hours, it stays silent in that conversation and won't compete with you or confuse the customer. When you stop engaging, Answr can resume.
What sources can I feed Answr?
Your website, docs, PDFs, price lists, policies, product catalogs, chat exports, and optionally a CRM or order tool. You can also teach it in plain language on WhatsApp. Sources aren't treated as truth automatically - Answr relies on confirmed knowledge and asks when something should become official.
What does setup look like?
Setup is WhatsApp-first. Sign up, move to WhatsApp, feed it sources, run a simulation. All of these steps work with regular WhatsApp. Only when you're ready to go live do you connect a WhatsApp Business number (free through Meta).
Do I need to talk to someone to activate it?
No. Fully self-serve end to end - no calls, no human gatekeeper.
How is this different from a chatbot?
Chatbots optimize to always respond, even when unsure - that's how confident wrong answers happen. Answr optimizes for business truth: it doesn't guess, asks you when uncertain, needs zero flow charts, learns from every correction, and updates in real time from WhatsApp.
How do I know it won't invent policies?
It's conservative by design. Answers are gated by confidence and anchored in your approved sources and confirmed decisions. Anything outside that triggers a handoff rather than a "best guess."
Can I test it before it talks to real customers?
Yes. Simulation mode lets you try customer-style questions, see exactly how it responds, and validate tone and accuracy before anything touches production.
Do you use the official WhatsApp / Meta API?
Yes. Answr connects through Meta's official WhatsApp Business Platform (Cloud API). No scraping, no unofficial automations, no asking for your personal WhatsApp login. Answr is a Meta Tech Provider.
Does Answr support voice messages?
Yes - voice messages are transcribed and handled like text.
Does it work on my existing WhatsApp number?
For setup, training, and simulation - yes. You can do all of that on regular WhatsApp. To go live with real customers, you need WhatsApp Business. Once you're comfortable after testing, connect a WhatsApp Business number - you can use your existing phone number.
Can I keep using the WhatsApp Business app while Answr is running?
Yes. You keep using the WhatsApp Business app normally and Answr works alongside it. If you reply to a conversation yourself, Answr goes quiet in that thread for the mute window (12 hours by default from your last reply) - it won't compete with you or confuse the customer. It keeps handling all other conversations normally. You can change the mute window length anytime by messaging Answr.
What if I use WhatsApp Business for personal contacts too?
Answr distinguishes between customer messages and personal conversations, and only handles customer inquiries. You can also block any number at any time so Answr becomes completely blind to it.
Will I lose control once it's live?
No. You can pause auto-replies at any time. When you reply directly, Answr goes quiet in that conversation for the mute window (12 hours by default - adjustable or removable). You can also control when it replies - immediately, after a delay, or only during specific hours and days. Change anything anytime by messaging Answr.
What stops it from learning the wrong thing - one-time exceptions, edge cases?
Answr doesn't silently learn from everything that happens in chats. It only turns outcomes into reusable knowledge when you confirm them - so a one-time exception stays a one-time exception instead of becoming a permanent rule.
What if my business info changes all the time - prices, policies, availability?
That's expected. Upload updated sources or tell Answr the new rule in plain language on WhatsApp - the new information replaces the old behavior instead of staying out of sync for weeks.
Does Answr require flow builders, rules, or complex setup?
No. No decision trees, no brittle automations to maintain. You provide sources and instructions in plain language - Answr replies when confident and escalates when not. The system stays in sync with reality without becoming a second job.
Can I control when and how Answr replies?
Yes - timing is entirely in your hands, in plain language on WhatsApp. By default Answr replies immediately, but you can set a delay ("wait 10 minutes before replying"), a time window ("only reply Monday to Friday, 9am to 6pm"), or adjust the mute window that kicks in when you reply yourself. Switch back to immediate anytime: "reply immediately".
How much does it cost?
Answr has two plans. Free - first month free, includes setup, training, and simulation. Unlimited - $149/month - everything in Free, with unlimited messages and external system connections. No credit card required to start, cancel anytime.
What counts as a "message"?
A message is one reply Answr sends to a customer on WhatsApp. Incoming messages from customers don't count - only the replies Answr sends back. Each reply counts as one message regardless of length.
Why do I need a Facebook account to connect?
WhatsApp is owned by Meta (Facebook). Connecting a WhatsApp Business number to an external service like Answr requires a Facebook account - it's Meta's standard connection process and there's no way around it. Meta also requires a digital presence for the business - a website, Facebook page, Instagram, TikTok, or even a personal Facebook profile. Answr is an official Meta Technology Provider, so the connection is secure and goes through Meta's official channel.
What is the Business Brain and how do I access it?
After setup, Answr sends you a link to the Business Brain page - a visual summary of everything Answr knows about your business: knowledge, restrictions, instructions, style, identity, saved files, and blocked numbers. You can edit anything directly on the page. The link is valid for 24 hours - ask for a fresh one anytime: "show me my business brain".
What languages does Answr reply in?
The agent replies in whatever language the customer uses. Supported languages include Hebrew, Arabic, Russian, English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Turkish, Hindi, and more. Special care is taken for Hebrew, Arabic, and Russian to keep responses native-sounding rather than translated.
What if there are numbers I don't want Answr to reply to?
You can block any number - Answr becomes completely blind to it: no replies, no data stored. On the WhatsApp Business App path, Answr also automatically detects personal and non-business conversations and blocks them on its own. You can unblock any number anytime.